> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.faaaster.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How does domain renewal work on Faaaster?

A domain name bought from Faaaster is **renewed automatically**, through a dedicated subscription. As long as this subscription is active, the domain renews without any action on your part.

## Automatic renewal

Each domain is backed by a subscription. Automatic renewal is **on by default**: it's the status of this subscription that determines it.

## Where to find the setting

1. Open the **Domains** section of the left menu.
2. Click the domain in question.
3. At the top of the page, the **Auto renewal** switch is followed by the domain's expiration date, also shown under its name in the menu ("Expires on …").

> **Restricted to the organization's owner and administrators.** For other roles, the switch is grayed out.

![A domain's header: status, automatic renewal and expiration date.](https://storage.crisp.chat/users/helpdesk/website/-/9/d/2/d/9d2d3e0b7134b800/act-domaine-renouvellement-en_1um8bp7.png)

## Turning off renewal

Turning off automatic renewal amounts to **scheduling the cancellation** of the domain's subscription: it will run to the end of its term, then won't be renewed. The interface confirms with "Auto renewal cancelled successfully".

Turning it back on cancels this scheduled cancellation — the domain resumes its normal cycle.

> ⚠️ **A domain that isn't renewed is lost when it expires**, and becomes available for anyone to buy again, including a competitor. Only turn off renewal if you're certain you no longer need it.

## If the payment fails

> ❓ **To be confirmed** — what the client receives when the payment for a domain's renewal fails: the **Unpaid invoice** event and its notifications only apply to site subscriptions, not domain subscriptions.

> **Check your payment method before the renewal date.** An expired card is the leading cause of non-renewal — and a lost domain is rarely recovered.

The payment method is updated in **Account settings** → **Payment method**.

👉 [How do I manage my payment methods?](https://help.faaaster.io/en-us/article/payment-methods-6mrihq/) · [How do I buy a domain name?](https://help.faaaster.io/en-us/article/buy-a-domain-1rpatmn/)