• Do you support other CMS than WordPress?

  No. As the most popular CMS in the world, we focus exclusively on WordPress to offer you only the best experience there is.Some readers

• How much does Themecloud cost?

  Our competitive rates are one of the MANY ways in which Themecloud will save you a headache! See our pricing page.Some readers

• I can't find "Appearance >> Editor" in my WordPress dashboard.

  It's normal, we disabled it for security reasons. We recommend you to rather use the file manager we provide in the "advanced" tab of your Themecloud site panel. It is more secure and offer better features than the native WordPress editor. If you want to use the WordPress editor anyway, just modify your wp-config.php file to enable it.Some readers

• Can I migrate my website to Themecloud from another platform?

  Absolutely. We’ll even do it for you! Just pick yearly plan. To fast track the process completely free of charge. send us a message after that and it’ll be done in 48 hours max!Some readers

• How can I know my current plan and how to upgrade it?

  To know your current plan, visit your Themecloud Dashboard, select the "Upgrade" tab and your current plan will be displayed there.  You can upgrade your plan any time, we will prorate your investment and get you changed.Some readers

• Which payment methods do you accept?

  We accept Visa, MasterCard, and American Express.Some readers

• Can I create a backup at any moment?

  You sure can! We backup your site once daily, and you can create a backup yourself at any time. To create a backup, click ‘New Backup’ from your Themecloud Dashboard. This will create a snapshot of your website in real time, that we will store for you for 30 days. Want your backups for longer? Pick our Business or Yearly plan and we shall keep your backup for a year! We even make it possible to restore your website to it’s present state, anytime, in one clFew readers

• Can I install any plugin?

  Of course! You can install any plugins of your choice. The sky is the limit. If you need any help or suggestions about the best plugins to use for your website, pick our Business or Platinum plan to get access to dedicated WordPress help to build your website.Few readers

• Can I access my site via FTP?

  Yes ! Just click "SSH/SFTP" in the TOULS of your Themecloud website panel. You will get all the connexion info. PS: we recommend Filezilla FTP client so give it a try if you face any issue with an other one.Few readers

• Can I duplicate my website?

  You sure can! To duplicate your website, go to your dashboard and click on CLONE MY WEBSITE (on the right bellow the go to my website's button) enter a name and a new website will be created within a few seconds. Dude, that is awesome.Few readers

• Can I use any theme?

  You sure can! We offer you a collection of some state of the art, ready-to-edit designs for free, but that doesn’t stop you from purchasing a theme elsewhere and using it on Themecloud. Feel free to use any WordPress theme on our platform. If you want to save yourself from techie troubles, just pick any of our yearly plans and we’ll take care of all your installation and configuration issues for free. Chat with us and we wilFew readers

• Am I under contract?

  Never. None of our customers are under any kind of contracts but you do get a better rate if you pay yearly instead of monthly.Few readers

• Can I use any domain?

  You sure can! Map a custom domain (www.yoursite.com) to your site in a few clicks. Pick one of our plans and we shall provide you with a custom domain name and even take care of all database changes for you.Few readers

• Retrieve your Password

  Visit the Themecloud website and select Login: Select Forgot password Fill in your Email, tick the box to indicate you are not a robot, then click Reset: Check your inbox for a password reset email and foFew readers

• Where can I find the Server logs in Themecloud?

  To view the server logs, visit your Themecloud Dashboard, select the "Logs" tab and the logs from the last 24 hours will be displayed.Few readers

• Can Themecloud build my site for me?

  Absolutely. One of our highly experienced partner can help you whip up a stunning, custom website in no time. Tell us what you want and we shall tailor our services for you at the most affordable rates. Say hello!Few readers

• How to bill my commissions?

  Do you have commissions to collect? Just send us an invoice and we will make the payment as soon as possible. Subject of the invoice: "Business Contribution". Billing details: NOADMIN SAS 13 bis avenue de la Motte Picquet 75007 Paris France SIREN: 803 168 194 Amount: make sure that the amount matches the billable amount as indicated in the "commissions" tab of your account. VAT: depending on your regime. Finally, send the invoice to [email protected]."Few readers