What is the Faaaster AI assistant?
The AI Assistant is the first point of contact for Faaaster support: a chat built into the dashboard that examines your sites, explains an error, guides you through Faaaster, and fixes a problem with your approval. If needed, it passes your request on to our team.
It opens from the Support button at the bottom of the sidebar, from the animated round button in the top bar, to the right of your avatar, and from Open the Faaaster AI agent in a site's AI / MCP tab.
Contents
What it can look at
The assistant has read access to your sites' data — that's what lets it give you more than generic answers:
- the list of your sites;
- performance and monitoring, including the history of measurements;
- resources measured live: the site's memory, PHP and caches;
- events and logs;
- security status and incidents;
- the site's configuration;
- available and restorable backups;
- the site's pages;
- a live HTTP check, of the home page or of a specific page (a product page, the cart…);
- measurements of a page: a PageSpeed test and the time PHP takes to generate the page;
- your domains and their DNS records;
- the organization's billing, for its owners and admins;
- the Faaaster documentation, to answer your questions about how the platform works.
In other words, it looks at the same screens you do, but all at once.
What it can do
Clear the cache, restore a backup, change a domain's DNS, update WordPress, its plugins and themes, or troubleshoot a site directly: each action is proposed to you and only goes ahead after you approve it.
👉 What can the AI assistant do on my sites?
What it doesn't do
The assistant is there to help you use Faaaster and troubleshoot your sites: that is support, and it is free. It doesn't build a whole site, doesn't write content, and doesn't handle topics unrelated to Faaaster.
Adding or changing a feature, a page or code on a hosted site isn't part of free support. The assistant then offers you two ways forward: a paid development session with Faaaster's agent, paid with your organization's development credits, or a partner. It never starts a session without your agreement.
To have your site built, see Can Faaaster build my site for me?.
Your conversations
Your conversations are kept in a history. You can start a New conversation, go back to a previous one, edit a message to resend it, or stop a response in progress.
The assistant answers one message at a time: wait until it has finished its response before sending the next one.
Who can use it
The assistant is free as part of support: it doesn't use any credits. A daily and monthly usage limit applies to each organization; when it's reached, the assistant tells you, and you can still write to our team with the Write to the team link. If your organization is a partner, this link is always shown at the top of the assistant: your request goes straight to our team, without going through the assistant.
What it can do for you depends on your role on each site: it only sees the sites you have access to. A Viewer can ask it to clear the cache; other actions require the Member role or higher, and the organization's billing remains reserved for its owner and admins.
Development sessions — creating or changing features with the agent — are a separate service that uses credits. You start one by asking the assistant: it prepares a card that you approve before the work begins.
👉 How are AI features billed? · How do I manage my sites from my own AI agent?
Updated on: 11/12/2026
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