How do I get alerted when something goes wrong on my Faaaster site?

The site's Tools tab, Alerts & notifications section, lets you turn on Critical PHP Error Alerts and choose who receives Notifications.

Critical PHP Error Alerts

According to the interface: "Receive email alerts when a critical PHP error occurs on your site."

This is the setting that warns you a site is broken before your visitors tell you.

Notifications

The Notifications row shows which roles receive the emails. On the test site: "Users receiving email notifications: Owner, Admin".

The Settings button opens the setting.

Alert preferences can also be set at the account level, in Account settings → Alerts, which lets you select the recipient roles. Once saved, the site setting takes precedence over the account setting.

Choosing the recipients

1. Open the site, Tools tab.
2. Alerts & notifications section, Notifications row.
3. Click Settings.
4. Turn each role on or off: Owner, Admin, Member.
5. Click Save.

By default, Owner and Admin receive alerts, Member doesn't.

The setting applies to roles, not to people. Adding an admin to the team automatically subscribes them to the site's alerts.

What triggers an alert

Notifications are not configured event by event: you choose who receives them, and Faaaster sends an email in the following cases.

Availability

• Site down, then site back online
• Critical PHP error — only if Critical PHP Error Alerts is turned on

Resources

• High CPU usage
• Low disk space

Security

• Vulnerability detected

Collaboration

• New annotation
• Branch about to be archived

Subscription — sent to the Owner and Admin roles, regardless of the Notifications setting:

• Trial ending soon
• Unpaid invoice, then site suspended for late payment
• Payment method missing
• Subscription ending soon, then site archived
• Development instance about to be archived, then archived

The unpaid invoice, the site suspension and the upcoming end of the subscription are also notified by SMS.

Other operations — backups, plugin updates, PHP version, domain or configuration changes, import, export — don't send an email: you'll find them, site by site, in the Events tab.

👉 How do I view the event log? · How do I monitor my site's availability?

Updated on: 10/03/2026