How do I change the hosting plan of a Faaaster site?

From the site's Subscription tab, the Change plan section lets you switch to another offer. The prorated amount of the current plan is credited automatically.

The interface puts it this way: "unused time on the current plan is credited automatically". You don't pay twice for the current period.

Restricted to the organization's owner and administrators. For other roles, the Select buttons are grayed out and the price isn't shown.

Changing plan

1. Open the site, Subscription tab.
2. Change plan section.
3. Choose the billing period — Yearly (2 months free) or Monthly.
4. Click Select under the plan you want.
5. Complete the billing and payment step that opens.

Monthly or yearly?

The yearly subscription gives you 2 months free compared with monthly billing.

Upgrading or downgrading

The change works both ways. An upgrade increases the allocated server resources; a downgrade reduces them.

What a change costs

Nothing more than the difference. The interface says so next to the Change plan title: "unused time on the current plan is credited automatically".

What you've already paid for the plan you're leaving is therefore deducted from the new one. There's no change fee.

Is the site interrupted?

As a rule, no. The change adjusts the allocated resources: the new configuration is prepared alongside, then the site switches over to it — it stays online during the switchover, which takes a few minutes. If a switchover without downtime isn't possible, the site restarts briefly.

On an online store, still prefer an off-peak time: that's when a possible restart goes unnoticed.

Before downgrading

A lower plan allocates less memory and fewer PHP processes. Two checks to make first:

1. Disk space used — Server tab, Disk section. It counts the files, the database and the local backups.
2. Actual usage — Performance tab: memory, CPU and PHP-FPM processes compared with their limits. A site that's already close to its ceilings will exceed them after a downgrade.

⚠️ A poorly assessed downgrade degrades the site without warning: slow pages, 502 errors at peak times. The Performance tab spares you the bad surprise — it flags on its own when a resource is too tight.

👉 How do I monitor my site's performance? · How do I monitor disk space?

Updated on: 10/03/2026