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How do I reactivate a paused or archived Faaaster site?

Three situations take a site offline, and they aren't reactivated the same way: a pause due to inactivity, an archive, or a suspension for non-payment.


Identify your situation


The site's screen, in your dashboard, tells you right away where you stand:


Message shown

Situation

Site paused — "This site has been automatically paused."

Site paused (inactivity, non-payment…)

Site archived — "Subscribe to a hosting plan to restore it."

Site archived or subscription canceled, as seen by the owner

Site archived — "This site has been stopped. Please contact the owner to restart it."

Same situation, as seen by another collaborator


The cause is shown in the site's Events tab, on the Site stopped event.


Site paused due to inactivity


This is the most common case for development environments, which are paused after 5 days without activity.


Opening the site through its preview and collaboration link is enough: the restart triggers on its own, a loading screen appears, and then the site is accessible.


From the dashboard, the site's screen offers a Restart button to start it again.


The site's public address, however, doesn't wake anything up. It shows the pause message. Only the preview link and the dashboard trigger the restart.


Archived site


An archived site is reactivated by subscribing, from the Reactivate button on the site's screen (reserved for the owner), from the Subscription tab, or from the Trash of the Projects list, Restore button.


The archive is kept for at least 30 days. Beyond that, its retention isn't guaranteed: only an export downloaded to your own computer guarantees that you can recover your site.


For an archived development environment, it's simpler: the Trash tab of the Environments section, then Reactivate.


Site suspended for non-payment


The Events tab then shows the reason Unpaid invoice. On the site's screen, the Reactivate button lets you pay the amount due directly. You can also go through billing:


  1. Open Account → Billing.
  2. First check your payment method: an expired card is the most common cause.
  3. Pay the pending invoice.


Once the payment is received, the site is restarted. If nothing happens after a few minutes, the Restart button on the site's screen gets the environment going again (the Actions menu stays grayed out while the site is paused).


👉 What do site statuses mean? · How do I manage my payment methods? · How do I archive or delete a site?

Updated on: 10/03/2026

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